Customer support

Our Guarantee

We stand by your vision. 100%.

Our MultiFolks Vision Guarantee ensures your experience is seamless, fully supported and risk-free.

If they do not feel right, we will make it right.

If you are struggling with your new lenses, our support team will check your measurements, guide you through any adjustments, and offer a free remake if needed.

Still not happy? We will refund you in full.

No questions asked. Just send your glasses back within 30 days.